Refund policy
Notes
1) In our shop, inventory is highly fluid, and there may be cases where the item is out of stock or shipped incorrectly after placing an order.
If some products are out of stock, we do not cancel all other products.
2) The color of the product may differ from the image depending on indoor settings and light sources. Also, please be aware that the characteristics of each monitor may differ before purchasing.
3) We do not accept changes in color or size after your order is completed.
・We do not accept returns or exchanges due to customer reasons such as size changes, color, image difference, or actual size difference.
・As this is an overseas product, the size may vary.
・As this is an overseas product, there may be differences between the photo and the fabric material.
・As this is an overseas product, the sewing may be rough. There may be fraying, loose threads, no washing tags, wrinkles, or poorly tamed beads or buttons. Please understand this before purchasing.
・As this is an overseas product, some bottoms such as jeans and denim may not have buttonholes. Please note that in that case, you will be required to drill the holes yourself.
・Products that have odors or stains, have been tried on, or have been washed cannot be exchanged or returned.
-Products cannot be exchanged/returned after 7 days have passed since their arrival.
If you receive a defective product or a product different from what you ordered
If the delivered product is found to be defective, or if you receive a product that is different from what you ordered, we will issue a refund or replace it with the same product, depending on the case.
(Please note that we will not be able to accept returns for defective products if we do not hear from you within 6 days of receiving the product.)
If the item you wish to exchange is out of stock, we will proceed with the refund process.
Please note that we cannot accept returns or exchanges in the following cases.
・Returns and exchanges due to customer's convenience (color, size, etc.)
・Products without tags (products with tags removed are considered used)
・Products that have been delivered for more than 7 days
・Products that have been used, repaired, washed, or cleaned
・Products with odors, dirt, or scratches left by the customer
4) We do not accept any changes, additions, or cancellations to products after your order is completed.
5) Your personal information will not be used for any purpose other than shipping.
1) In our shop, inventory is highly fluid, and there may be cases where the item is out of stock or shipped incorrectly after placing an order.
If some products are out of stock, we do not cancel all other products.
2) The color of the product may differ from the image depending on indoor settings and light sources. Also, please be aware that the characteristics of each monitor may differ before purchasing.
3) We do not accept changes in color or size after your order is completed.
・We do not accept returns or exchanges due to customer reasons such as size changes, color, image difference, or actual size difference.
・As this is an overseas product, the size may vary.
・As this is an overseas product, there may be differences between the photo and the fabric material.
・As this is an overseas product, the sewing may be rough. There may be fraying, loose threads, no washing tags, wrinkles, or poorly tamed beads or buttons. Please understand this before purchasing.
・As this is an overseas product, some bottoms such as jeans and denim may not have buttonholes. Please note that in that case, you will be required to drill the holes yourself.
・Products that have odors or stains, have been tried on, or have been washed cannot be exchanged or returned.
-Products cannot be exchanged/returned after 7 days have passed since their arrival.
If you receive a defective product or a product different from what you ordered
If the delivered product is found to be defective, or if you receive a product that is different from what you ordered, we will issue a refund or replace it with the same product, depending on the case.
(Please note that we will not be able to accept returns for defective products if we do not hear from you within 6 days of receiving the product.)
If the item you wish to exchange is out of stock, we will proceed with the refund process.
Please note that we cannot accept returns or exchanges in the following cases.
・Returns and exchanges due to customer's convenience (color, size, etc.)
・Products without tags (products with tags removed are considered used)
・Products that have been delivered for more than 7 days
・Products that have been used, repaired, washed, or cleaned
・Products with odors, dirt, or scratches left by the customer
4) We do not accept any changes, additions, or cancellations to products after your order is completed.
5) Your personal information will not be used for any purpose other than shipping.